At Gaurav Textile, we aim to deliver your favourite sarees, suits, and ethnic wear safely and conveniently to your doorstep. We work to ensure that every order reaches you in good condition and within the estimated delivery time.

1. Order Processing

• Orders are processed after successful order confirmation.
• Order processing may take 1–2 business days, excluding Sundays and public holidays.
• Once your order is dispatched, you will receive shipping and tracking details through the contact information provided during checkout, where available.

2. Delivery Time

• Estimated delivery: 6–7 business days from the date your order is confirmed.
• Delivery times may vary depending on your location, courier service, weather conditions, public holidays, or other unforeseen circumstances.
• Remote areas may require additional delivery time.

Please note that delivery timelines are estimates and are not guaranteed.

3. Track Your Order

You can check your order status using your tracking ID or tracking number once your order has been shipped.

To track your order:

1. Wait for your order to be dispatched.
2. Find the tracking ID or tracking link shared with you.
3. Open the courier company's tracking website or the order-tracking page on our website, if available.
4. Enter your tracking ID to view the latest shipment status.

Tracking information may take some time to appear after dispatch.

If you have not received your tracking details or cannot track your shipment, please contact our customer support team with your order number.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

Any free-shipping offers will be subject to the terms mentioned on our website.

5. Delivery Address

Please provide your complete and accurate shipping address, including your full name, mobile number, house number, street, city, state, and PIN code.

Gaurav Textile cannot guarantee delivery delays or failed deliveries caused by incorrect or incomplete address details.

If you need to correct your address, contact us as soon as possible. Address changes may not be possible once an order has been dispatched.

6. Delayed or Undelivered Orders

If your order has not arrived within the estimated 6–7 business days, please contact us with your order number and tracking ID.

We will help you check the available shipment information and assist you with the next steps.

7. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery and share your order number along with clear photographs or a video showing the issue.

Please refer to our Exchange & Return Policy for eligibility conditions and instructions.

8. Delivery Attempts

Please ensure that someone is available to receive your parcel at the shipping address. If delivery fails, the courier company may attempt redelivery or return the parcel according to its policies.

9. Contact Us

For questions about shipping, delivery, or tracking your order, please contact Gaurav Textile through the email address or phone/WhatsApp number listed on our Contact Us page.

Please include your order number whenever you contact us about an existing order.

Gaurav Textile — Celebrating the Beauty of Indian Sarees.

Thank you for shopping with us!